Delivery Policy

1. Overview

Amesh provides home delivery services for selected products and locations.

Our goal is to deliver fresh, hygienically handled products in a timely and safe manner. Delivery services are subject to availability, service area restrictions, product availability, and operational conditions.

2. Service Areas

Delivery services are available only within designated service areas determined by Amesh.

Availability may vary based on:

• Distance from store
• Delivery capacity
• Weather conditions
• Local operational restrictions

Amesh reserves the right to refuse delivery requests outside serviceable areas.

3. Delivery Charges

Delivery charges, if applicable, will be communicated at the time of order placement.

Amesh may offer:

• Free delivery promotions
• Minimum order requirements
• Area-specific delivery charges

These may change without prior notice.

4. Delivery Time

Estimated delivery times are provided for convenience only.

While Amesh makes reasonable efforts to meet estimated delivery times, delays may occur due to:

• Traffic conditions
• Weather conditions
• High order volume
• Product preparation requirements
• Public holidays
• Circumstances beyond our control

Delivery times are estimates and are not guaranteed.

5. Customer Responsibilities

Customers must provide:

• Accurate name
• Correct phone number
• Complete delivery address
• Relevant landmarks or delivery instructions

Failure to provide accurate information may result in delayed or failed delivery.

Additional delivery charges may apply if redelivery becomes necessary.

6. Delivery Acceptance

Customers or an authorized recipient must be available to receive the order.

If the customer is unreachable, unavailable, or refuses delivery after product preparation, Amesh reserves the right to:

• Cancel the order
• Charge applicable delivery fees
• Refuse future orders in cases of repeated misuse

7. Inspection Upon Delivery

Customers are encouraged to inspect products immediately upon delivery.

Any issues regarding:

• Missing items
• Incorrect items
• Damaged packaging
• Product quality concerns

should be reported as soon as possible.

8. Perishable Products

Fresh meat, poultry, seafood, and related products are perishable.

Once delivered, responsibility for proper storage, refrigeration, handling, and consumption passes to the customer.

Amesh shall not be responsible for spoilage resulting from improper storage after delivery.

9. Failed Deliveries

A delivery may be considered unsuccessful if:

• The address provided is incorrect.
• The customer cannot be contacted.
• Access to the delivery location is restricted.
• The customer is unavailable to receive the order.

In such cases, Amesh may cancel the order or attempt redelivery at its discretion.

10. Changes to this Policy

Amesh reserves the right to modify this Delivery Policy at any time.

Updated versions will be published on our website with a revised effective date.

11. Contact Us

For delivery-related questions or concerns, please contact: